‘Product Issue’ Forces ChargePoint to Shut Down 159 Fast-Chargers

  • Nick Jaynes has worked for more than a decade in automotive media industry. In that time, he's done it all—from public relations for Chevrolet to new-car reviews for Mashable. Nick now lives in Portland, Oregon and spends his weekends traversing off-road trails in his 100 Series Toyota Land Cruiser.

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If you were going to recharge your EV at a ChargePoint station today, you might be out of luck. That’s because the electric vehicle charging infrastructure brand has remotely shut down 159 of its chargers for what the company calls a ‘potential product issue.’ No word on what the exact issue is, has been released.

The chargers in question are the 50 kilowatt ChargePoint Express 200 (CPE200), which are built by Tritium in Australia. These chargers are some of the newer units in the ChargePoint infrastructure. Older Tritium Veefil-RT are, according to Electric Revs, unaffected.

“An investigation into the matter was opened immediately and is currently underway. ChargePoint is working closely with the station manufacturer to identify a solution to the matter as quickly as possible,” ChargePoint said in a prepared statement. Adding, “The company is working quickly to resolve the matter and get affected stations back online as quickly and safely as possible.”

ChargePoint Express 200 EV charging station
ChargePoint Express 200 EV charging station | Photo: ChargePoint

 

ChargePoint has 1,200 chargers in its stable, so the shuttering of 159 chargers represents a small percentage of its total network. ChargePoint has alerted affected customers, however, and is suggesting alternate DC and AC charging stations.

This isn’t the first setback for charging networks. Electrify America, Fastned, and IONITY all were forced to close stations early this year when liquid-cooled ultra-fast charger cable and plug maker HUBER+SUHNER recommended its customers disable chargers fitted with its cables and plugs.

We will be monitoring these ChargePoint closures. Updates will be published when we have more information on A) what caused the closure and B) when the chargers are back up and running.


About the Author

  • Nick Jaynes has worked for more than a decade in automotive media industry. In that time, he's done it all—from public relations for Chevrolet to new-car reviews for Mashable. Nick now lives in Portland, Oregon and spends his weekends traversing off-road trails in his 100 Series Toyota Land Cruiser.

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