Rideshare companies have been making an effort to rise to the challenge of providing service that can put your mind at ease, implementing measures that boost both passenger and driver safety in a host of scenarios. One such feature is Uber’s RideCheck, and it’s now available nationwide.
- Uber first introduced RideCheck in September of 2018.
- Since then, it’s been piloting and refining the feature to make sure it offers service that’s of value to riders and drivers.
- Now the company has announced that RideCheck is available for all drivers and riders in the U.S., and there are plans to roll the service out in other countries across the globe.
Since its introduction in 2010, Uber has used GPS data to keep tabs on its vehicles. RideCheck uses GPS technology and sensors in the driver’s smartphone to detect possible crashes. It can also detect if a trip goes unusually off-course.
If an irregularity is detected, the driver and passenger will be sent a notification inquiring if things are OK. If all is well, they can let Uber know via the app. If there’s a problem, both the driver and the passenger will have the opportunity to use the app’s emergency button or report the issue to Uber’s Safety Line. Uber’s safety team may be able to place a follow-up phone call. If a crash has occurred, RideCheck may be able to help expedite the insurance claims process.
Ridesharing comes with certain perils. Back in April, ABC News reported that a rideshare driver and father of seven was killed while on the job by a car traveling the wrong way on San Francisco’s Highway 101. Additionally, there are numerous lawsuits pending regarding alleged sexual misconduct involving rideshare drivers, and there have been cases in which passengers have been caught on camera abusing drivers. RideCheck offers an extra layer of protection for both passengers and drivers.
WHY THIS MATTERS
Ridesharing is still relatively new. Many of the kinks are still being worked out, especially when it comes to issues that concern passenger safety. RideCheck is a step in right direction.